I honestly don't know why you keep pushing this issue. Yes, we all know that sometimes it takes a while for a deviation to show up in everybody's inboxes, but that is due to 1. The sheer amount of deviations being uploaded in a day on deviantArt 2. The amount of deviations found in someones inbox. If someone is watching 100+ people and many deviations are coming to them in one day, not only does it sometimes take a bit for the deviation to register in their inbox, but also for them to Get to the end of their deviations, where yours may lie. Why does it honestly matter if it takes a couple hours for one of your watchers to see the deviation? What are you losing? What is anyone losing? The views and comments that you would normally get aren't being lost, they are only being spread out over a longer time period.
The deviantArt staff has tons of things to work on each day, and this is obviously not at the top of their priority list because it's not a big problem.
Steel's mainly asking if they received the deviation in the first place, not how long it took to arrive, if it did in fact arrive.
I should certainly hope that this is close to the top of dA's list of priorities. I can't think of anything more important than making sure people who Watch us actually see our work.
If this serious bug, which has being going on for a long time, isn't very important to dA, then something is seriously wrong with their thinking.
There are many of us who wish they'd correct huge bugs like this before they move on to new projects. That should be simple common sense. Each new project generates new bugs that take time to fix.
I don't think there's anything wrong with Steel caring enough about his Gallery and about dA to stay on top of this problem. If there weren't people like him here, dA wouldn't be a bigger mess than it already is. I applaud him for taking the time.
Unfortunately, on dA there is a certain segment of the population which gets upset if people lodge complaints. But without people who do report complaints, all of our lives here would be less enjoyable. It's better to get the bugs fixed than to hide our heads in the sand and pretend like dA is perfect.
Steel very kindly let us know, in the body of the poll question, that the Help Desk has asked him to report back so if this poll doesn't bother dA, I wish it wouldn't bother you.
Why would someone writing a poll on their own page, regardless of subject matter, bother anyone?
I really admire people like Steel. He's a doer, he gets things done. And he is always so kind and helpful to everyone.
To be fair, this isn't really an accurate way of testing the water. If you made like 50 additional accounts and watched yourself on each and posted like 100 things and checked on each account you'd get something much more fair and scientific. Right now you're asking the general public, and think of the number of people who dismiss new images before polls because images are at the top of the feeds list. So they might just guess... Did the 4 people who voted 'hours later' really compare the time you posted it and the exact time it showed up in their message center? As in, literally having to refresh it at the time of uploading.
How about you tell us all in advance "I'm going to upload an image at exactly 12:00noon Mon 1 Jan" then get your feedback on when it showed up in message centers. I bet the loss rate is much MUCH lower than the staggering 15% your poll (and roughly the same on every other poll you've done) suggests...
I totally agree with what you are saying, and i see your points. Most of the times i know when the bug is there and not, so i usually make this to strenghten what i allready know. what i need is someone who write comments about not getting it, so that the help desk can check their messages center and find out why. i usually get some who write it, so that is what i am waiting for now
reason for the 12.00 noon to be hard is due to the timezones it is early morning here now. 09.00.
Well just say 12 noon CET/11am GMT/6AM EST/3AM PST lol
I'd encourage you, rather, to spend some time making 50 additional accounts and submitting 100 test pieces and checking for yourself. Either that or pick a bunch of people to specifically test it on at arranged times and such.
I'd even offer to help with the former, using the same method I use for plz accounts (one domain with a catch all email so you can make email@example.com firstname.lastname@example.org without having to make 50 accounts all activations emails go to one inbox badaboom. 50 accounts in no time. Could even do it al by macro.